Job Description

• Assist guest efficiently, courteously and professionally in all Front Office related functions in order to maintain a high standard of service and hospitality at all times
• Register guest and assign rooms, accommodate special requests whenever possible.
• Possess a thorough knowledge of credit and check credit policies and procedures and adhere to them
• Develop a working knowledge of the reservations department; take same day reservations and future reservations when necessary.
• Read and initial briefing log and notice board daily to stay-up-date on all current information. Attend department briefing/meetings.
• Maintain a clean and neat appearance plus appropriate make-up for female Assistant Manager at all times
• Check guests’ mails and messages holding for arrival every shift
• Prepare all Front Office reports and distribute to Management via E-mail

Qualifications

• Diploma in Hospitality or equivalent
• Minimum 2 years relevant experience
• Able to write and speak fluent English
• Pleasant and able to relate well with guests
• Patient and tactful
• Knowledge in Opera system would be advantageous

Interested candidates are invited to send in a detailed resume to careers@meritushotels.com