Singapore Hotel Association - EXSA (Excellent Service Award) Star 2011
 

Top 4 scorer in the Customer Satisfaction Index of Singapore (CSISG) 3Q 2011
  Mandarin Orchard Singapore at 79.8%
 

Pacific Asia Travel Association (PATA) 'Our Productivity Story' 2011 Competition
  Winner - Hotel category
 

• Top 5 Best Asian Cuisine Restaurant (Hotel) Pine Court
• Best Purchasing Team
• Top 3 HAPA Best Front of the House
   

• Pine Court Chinese Restaurant
• Chatterbox
   

2011 Asian Gastronomic Awards of Excellence 2011
Executive Chef of the Year - Tony Khoo
 

2010 Singapore Women’s Weekly – Annual Best in Beauty Awards 2010 for Best Tui Na Massage
Winner : St Gregory Spa Marina Mandarin
 

2010 Singapore Experience Awards 2010 by STB
Finalist for Customer Service (Hotel): Azhar Aris Bin Hamza Aris (Chef Concierge)
 

2010 Security Vigilance Award by Singapore Hotels Association
Certificate of Commendation to Kannan A/L Moorthy (Banquet Operations)
 

2010 Honesty Award  by Singapore Hotels Association

• Certificate of Commendation to:

  • Noraisha Binte Norwie (F&B/AquaMarine)

  • Chris Ang (Housekeeping)
     

2010 Honesty Award by Singapore Hotels Association
Special Mention: Helen Tai (F&B/Atrium Lounge)
 

2010 Food & Hotel Asia 2010 Gold Medal for “Medley of Marine” by Chef Daniel Tan from AquaMarine
East Meet West Culinary Challenge Category
 

2010 National Arts Council's Friend of the Arts Award 2010
 

2010 Finalist of HotelClub's Outstanding Service Award 2010
 

2010 Winner of HotelClub's Outstanding Value Award 2010
 

2010 Winner of HotelClub's Outstanding Luxury Award 2010
 

2009 Singapore Human Resources Institute
Leading PR Practice 2009 (Special Mention Awards)
 

2009 National Arts Council
Distinguished Patron of Arts Award 2009
 

2009 Singapore Hotels Association

• Excellence in Security Award 2009 (Special Mention Award)

• Honesty Award 2009 (Special Mention Award)
   

2009 HotelClub Hotel Awards

• Top 5 Most Popular Hotels in Asia

• Top 3 Five Star Hotels

2009 Wine & Dine's Singapore’s Top Restaurants

• Peach Blossoms

• Ristorante Bologna

• AquaMarine
   

2010 Expedia Insiders' Select 2010  
 

2010 Top 10 HAPA 2010-2012 Malaysia Series
General Manager of the Year - Roberto Pelliccia
 

2009 Golden Circle Award
by Agoda.com
 

2011 6th China Hotels Starlight Awards
Top 10 Themed Hotels in China
 

2010 China Tourism and Hotel Management Association，China Tourism Industry Federation, China Conference Tourism Industry Association 2009
The Most Popular Business Hotel in China (2009)
 

2010 China Hotel Industry Brand Summit Committee
China’s Top 10 City Business Hotels
 

2010 Haikou Municipal Health Bureau
Excellent Public Area Sanitation Award
 

2010 Haikou Tourism Development Commission
Haikou Advanced Unit for Tourism Statistics
 

• Hainan Top 10 Business Hotels
• Hainan Top 10 General Managers of Hotel Industry
   

2009 Golden Five-Star Badge
Mr Dick Wong, General Manager by China Hotel Industry (9th Annual)
 

2009 China Hotel Golden Horse Award
by China Hotel Industry (9th Annual)
 

2009 Shantou Health Bureau
Public Hygiene Management (Level A)
 

2009 Shantou Commodity Price Control Bureau
Price Integrity Hotel
 

2009 Guangdong Province Tourism Bureau
National Travel and Leisure Recommended Hotel
 

2009 Guangdong Cuisine Association
Top 100 Famous Hotel in Food and Beverage
 

2009 Shantou Economic and Technical Cooperation and Exchange Association
The Recommended Hotel for Overseas Chinese 2008-2009
 

2009 Labour Integrity Company (Level A)
 

2009 Shantou Labor and Social Security Bureau