Check-in: 2.00pm 
Check-out: 11.00am

ID REQUIREMENT
Valid photo identification is required at check-in for all guests. Foreign guests must present a valid passport. Photo identification must match the name on the reservation. 

AGE REQUIREMENT 
Guests must be a minimum of 18 years old and present a valid photo ID upon check-in.

EARLY ARRIVAL 
For a fee, guests requesting early arrival will be accommodated based on availability. Please refer to the chart below:  

Arrival Time Additional Fee
9.00am S$150nett
10.00am S$120nett
11.00am S$90nett
12.00pm S$60nett
1.00pm S$30nett

For check-ins before 9.00am, we recommend making a reservation for the night prior.

EARLY DEPARTURE 
We’re pleased to accommodate guests requesting early departures. All reservations and rate plans will have their length of stay confirmed at check-in. Guests wishing to change their departure date after check-in will be charged an early departure fee equal to 100% of the confirmed reservation. Furthermore, prepaid reservations will be charged an early departure fee equal to 100% of the reservation. 

LATE CHECK-OUT 
Guests requesting late check-outs will be accommodated based on availability. For check-outs after 12.00pm, guests will be subject to a fee of S$30++ per hour. For check-outs after 6.00pm, guests are subject to 100% of the daily room rate.

CONNECTING ROOM 
Connecting rooms are granted upon request, subject to availability. Please contact Reservations at +65 6737 4411.

EXTRA BEDDING 
We are pleased to offer cribs in all guest rooms and suites free of charge upon request, subject to availability. 

Extra beds are available upon request at S$176.55nett for club rooms and suites, and S$100nett for all other room categories. 

PAYMENT 
A credit card is required at check-in. Upon check-out, all charges may be paid with a valid credit card or in local currency (SGD). 

CREDIT CARD 
We are pleased to accept credit card authorisation forms and guaranteed deposits. 

CHEQUE
Unfortunately, we are unable to accept or handle any transactions involving personal cheques.

ALCOHOL 
Alcoholic beverage service is restricted to guests meeting the Singapore legal drinking age (18 years old) with a valid photo ID.

PACKAGE HANDLING 
We are pleased to receive incoming packages free of charge for registered hotel guests up to 30 days prior to their arrival. However, guests are subject to destination and carrier fees for outgoing packages.

POOL 
Children under 12 years old must be accompanied by an adult. The use of pool facilities is at your own risk.

SMOKING 
Smoking (including use of electronic cigarettes) is not permitted in any of our guest rooms and public areas. Guests smoking in a non-smoking room are subject to a S$250 cleaning fee.

PET 
Pets (excluding certified service animals) are not permitted at the hotel.

GIFT CERTIFICATE 
To learn more about our gift certificate program, please go to egifting.meritushotels.com